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  • Why do FAQs matter?
    FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
  • Q: How does ordering and shipping work at kittyoart?
    A: At kittyoart, we strive to make the ordering and shipping process as seamless as possible. Here’s a step-by-step breakdown: 1. Placing an Order: Browse our collection of beautiful art pieces, which includes paintings, prints, jewelry, and more, or contact us directly for commissions and portraits. Once you've selected your items, add them to your cart and proceed to checkout. 2. Payment: We accept various payment methods, including credit cards, PayPal, and other secure payment options, ensuring a safe transaction experience for you. 3. Processing Time: After your order is placed, we typically require 3-5 business days to process it. For custom commissions or portraits, the processing time might be slightly longer, depending on the complexity and size of the artwork. 4. Shipping: We offer worldwide shipping through reliable carriers. Once your order is processed, you'll receive a notification with the tracking details. Shipping times vary based on your location but generally range from 5-10 business days domestically and 10-20 business days internationally. 5. Packaging: Your cherished art pieces are carefully packaged to ensure they arrive in pristine condition. We use high-quality protective materials to safeguard your items during transit. 6. Delivery: After shipping, keep an eye on the tracking number provided to stay updated on your order's status. In case of delays or any issues, our customer service team is always ready to assist you. At kittyoart, we are committed to delivering not just beautiful art but also a delightful shopping experience. If you have any further questions or need assistance, please don’t hesitate to contact our customer support.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.

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